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CVE-2026-34837

Zammad

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.

CVSS 4.3EPSS 0.18%Risk 0.44
View source
Published
2026-04-08 19:25:23
Affected versions
<7.0.1
Type
Core software
Last modified
2026-07-24 22:10:00
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N